Learn How Southwire’s Customer Hub Adds Value For Your Business
Southwire’s Customer Hub is a self-service solution for you to be able to look up order statuses, real-time tracking, and many more conveniences. More Info Below!
Order History Details:
Your time is valuable. In the Customer Hub, you can quickly and easily check the status of each line item within an order. Whether a line item is under review or already shipped, you’ll know in seconds
Subscribe to be Notified:
Instead of having to manually look up or contacting a rep to check on orders, now you can opt in to receive automatic emails. Simply select your notification preference within an order, and the Hub will send you an update once the status change triggers in SAP.
Enhanced Inventory Search:
Looking for inventory? Our enhanced inventory search allows for a quick and easy view of available stock. Check availability from the product details page, My Lists, and more!
Access All of Your Order Documents:
No more hunting! Your documents are a click away. Order confirmations, BOL, invoices, and packing lists can all be downloaded by hitting the Documents button at the top of an Order Details page. To retrieve specs, all you have to do is go to the order, hit the Actions button, and click on Download Specifications.
How to Register:
To Register for a Customer Hub Account, simply go to www.southwire.com/login and follow the steps provided. Or, take a look at the How To Flyer below!
