The new Southwire Customer Hub is here! The Customer Hub offers an enhanced and intuitive self-serve site to view order details, find inventory information, and more. Loaded with new features and improvements, the Hub is going to provide you more visibility into order statuses and stock options. More functionality will be added in the future as this is just the beginning. More Info Below!

Your time is valuable. In the Customer Hub, you can quickly and easily check the status of each line item within an order. Whether a line item is under review or already shipped, you’ll know in seconds

Instead of having to manually look up or contacting a rep to check on orders, now you can opt in to receive automatic emails. Simply select your notification preference within an order, and the Hub will send you an update once the status change triggers in SAP.

Looking for inventory? Our enhanced inventory search allows for a quick and easy view of available stock. Check availability from the product details page, My Lists, and more!

No more hunting! Your documents are a click away. Order confirmations, BOL, invoices, and packing lists can all be downloaded by hitting the Documents button at the top of an Order Details page. To retrieve specs, all you have to do is go to the order, hit the Actions button, and click on Download Specifications.