{"id":18158,"date":"2024-02-12T16:52:01","date_gmt":"2024-02-12T16:52:01","guid":{"rendered":"https:\/\/brazill.com\/?p=18158"},"modified":"2024-02-13T19:32:55","modified_gmt":"2024-02-13T19:32:55","slug":"southwire-customer-hub-showcase-with-videos","status":"publish","type":"post","link":"https:\/\/www.brazill.com\/index.php\/2024\/02\/12\/southwire-customer-hub-showcase-with-videos\/","title":{"rendered":"Learn How Southwire&#8217;s New Customer Hub Adds Value For Your Business"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:34;line-height:1.40;\"><h1 class=\"entry-title\" style=\"text-align: center;\" data-fontsize=\"60\" data-lineheight=\"66\"><span style=\"color: #35436d;\">\u00a0Learn How Southwire&#8217;s Customer Hub Adds Value For Your Business<\/span><\/h1><\/h1><\/div><div class=\"fusion-text fusion-text-1\"><blockquote>\n<p>Southwire&#8217;s Customer Hub\u00a0is a self-service solution for you to be able to look up order statuses, real-time tracking, and many more conveniences. More Info Below!<\/p>\n<\/blockquote>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:35px;--awb-margin-bottom:35px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1250\" height=\"672\" title=\"SW Customer Hub 7 Reasons\" src=\"https:\/\/brazill.com\/wp-content\/uploads\/2024\/02\/SW-Customer-Hub-7-Reasons.png\" alt class=\"img-responsive wp-image-18177\" srcset=\"https:\/\/www.brazill.com\/wp-content\/uploads\/2024\/02\/SW-Customer-Hub-7-Reasons-200x108.png 200w, https:\/\/www.brazill.com\/wp-content\/uploads\/2024\/02\/SW-Customer-Hub-7-Reasons-400x215.png 400w, https:\/\/www.brazill.com\/wp-content\/uploads\/2024\/02\/SW-Customer-Hub-7-Reasons-600x323.png 600w, https:\/\/www.brazill.com\/wp-content\/uploads\/2024\/02\/SW-Customer-Hub-7-Reasons-800x430.png 800w, https:\/\/www.brazill.com\/wp-content\/uploads\/2024\/02\/SW-Customer-Hub-7-Reasons-1200x645.png 1200w, https:\/\/www.brazill.com\/wp-content\/uploads\/2024\/02\/SW-Customer-Hub-7-Reasons.png 1250w\" sizes=\"(max-width: 800px) 100vw, 1200px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:35px;--awb-margin-bottom:35px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-video fusion-youtube fusion-aligncenter\" style=\"--awb-max-width:600px;--awb-max-height:360px;--awb-width:100%;\"><div class=\"video-shortcode\"><div class=\"fluid-width-video-wrapper\" style=\"padding-top:60%;\" ><iframe title=\"YouTube video player 1\" src=\"https:\/\/www.youtube.com\/embed\/6Iy8jVgazcY?wmode=transparent&autoplay=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture;\"><\/iframe><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:34;line-height:1.40;\"><h2><span style=\"color: #35436d;\">Order History Details:<\/span><\/h2><\/h1><\/div><div class=\"fusion-text fusion-text-2\"><p>Your time is valuable. In the Customer Hub, you can quickly and easily check the status of each line item within an order. Whether a line item is under review or already shipped, you\u2019ll know in seconds<\/p>\n<\/div><div class=\"fusion-video fusion-youtube fusion-aligncenter\" style=\"--awb-max-width:600px;--awb-max-height:360px;--awb-width:100%;\"><div class=\"video-shortcode\"><div class=\"fluid-width-video-wrapper\" style=\"padding-top:60%;\" ><iframe title=\"YouTube video player 2\" src=\"https:\/\/www.youtube.com\/embed\/9y1xQWwOLWA?wmode=transparent&autoplay=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture;\"><\/iframe><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:35px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:34;line-height:1.40;\"><h2><span style=\"color: #35436d;\">Subscribe to be Notified:<\/span><\/h2><\/h1><\/div><div class=\"fusion-text fusion-text-3\"><p>Instead of having to manually look up or contacting a rep to check on orders, now you can opt in to receive automatic emails. Simply select your notification preference within an order, and the Hub will send you an update once the status change triggers in SAP.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:34;line-height:1.40;\"><h2><span style=\"color: #35436d;\">Enhanced Inventory Search:<\/span><\/h2><\/h1><\/div><div class=\"fusion-text fusion-text-4\"><p>Looking for inventory? Our enhanced inventory search allows for a quick and easy view of available stock. Check availability from the product details page, My Lists, and more!<\/p>\n<\/div><div class=\"fusion-video fusion-youtube fusion-aligncenter\" style=\"--awb-max-width:600px;--awb-max-height:360px;--awb-width:100%;\"><div class=\"video-shortcode\"><div class=\"fluid-width-video-wrapper\" style=\"padding-top:60%;\" ><iframe title=\"YouTube video player 3\" src=\"https:\/\/www.youtube.com\/embed\/_UIQAIx8Gb4?wmode=transparent&autoplay=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture;\"><\/iframe><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:35px;--awb-margin-bottom:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:34;line-height:1.40;\"><h2><span style=\"color: #35436d;\">Access All of Your Order Documents:<\/span><\/h2><\/h1><\/div><div class=\"fusion-text fusion-text-5\"><p>No more hunting! Your documents are a click away. Order confirmations, BOL, invoices, and packing lists can all be downloaded by hitting the Documents button at the top of an Order Details page. To retrieve specs, all you have to do is go to the order, hit the Actions button, and click on Download Specifications.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:35px;--awb-margin-bottom:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:34;line-height:1.40;\"><h2><span style=\"color: #35436d;\">How to Register:<\/span><\/h2><\/h1><\/div><div class=\"fusion-text fusion-text-6\"><p>To Register for a Customer Hub Account, simply go to <a href=\"http:\/\/www.southwire.com\/login\" target=\"_blank\" rel=\"noopener noreferrer\" data-link-type=\"web\">www.southwire.com\/login<\/a> and follow the steps provided. Or, take a look at the How To Flyer below!<\/p>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-button-wrapper fusion-aligncenter\"><a class=\"fusion-button button-3d fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span \" style=\"--button_bevel_color:#2d436f;--button_accent_color:#2d436f;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button_gradient_top_color:#ffffff;--button_gradient_bottom_color:#ffffff;--button_gradient_top_color_hover:#2d436f;--button_gradient_bottom_color_hover:#2d436f;\" target=\"_self\" href=\"https:\/\/brazill.com\/wp-content\/uploads\/2024\/02\/2310_Customer_Hub_HowTo_Create_Account_WEB.pdf\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">How to register<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-button-wrapper fusion-aligncenter\"><a class=\"fusion-button button-3d fusion-button-default-size button-custom fusion-button-default button-2 fusion-button-default-span \" style=\"--button_bevel_color:#2d436f;--button_accent_color:#2d436f;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button_gradient_top_color:#ffffff;--button_gradient_bottom_color:#ffffff;--button_gradient_top_color_hover:#2d436f;--button_gradient_bottom_color_hover:#2d436f;\" target=\"_self\" href=\"https:\/\/www.southwire.com\/customerhub\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">More Info<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>[rt_reading_time label=\"Reading Time:\" postfix=\"minutes\" postfix_singular=\"minute\"] &#8211;\u00a0<\/strong> Southwire&#8217;s Customer Hub is a self-service solution for you to be able to look up order statuses, real-time tracking, and many more conveniences.<\/p>\n","protected":false},"author":4,"featured_media":18178,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"footnotes":""},"categories":[1],"tags":[339,357,291],"class_list":["post-18158","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-customer-service","tag-services","tag-southwire"],"_links":{"self":[{"href":"https:\/\/www.brazill.com\/index.php\/wp-json\/wp\/v2\/posts\/18158","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brazill.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.brazill.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.brazill.com\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brazill.com\/index.php\/wp-json\/wp\/v2\/comments?post=18158"}],"version-history":[{"count":13,"href":"https:\/\/www.brazill.com\/index.php\/wp-json\/wp\/v2\/posts\/18158\/revisions"}],"predecessor-version":[{"id":18210,"href":"https:\/\/www.brazill.com\/index.php\/wp-json\/wp\/v2\/posts\/18158\/revisions\/18210"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.brazill.com\/index.php\/wp-json\/wp\/v2\/media\/18178"}],"wp:attachment":[{"href":"https:\/\/www.brazill.com\/index.php\/wp-json\/wp\/v2\/media?parent=18158"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.brazill.com\/index.php\/wp-json\/wp\/v2\/categories?post=18158"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.brazill.com\/index.php\/wp-json\/wp\/v2\/tags?post=18158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}